Frequently Asked Questions
Everything you need to know about your custom sartorial journey.
How do I ensure I provide the correct measurements for my bespoke suit?
We provide a comprehensive measurement guide on our website. For the best fit, we recommend having a professional tailor take your measurements or following our step-by-step video tutorial with the help of a friend.
How long does it take to receive my custom order?
Each garment is handcrafted to your specific requirements. Typically, production takes 2-3 weeks, followed by 3-5 business days for international shipping via express couriers.
What is your return policy for custom-made items?
Since our products are custom-made to your unique measurements, we do not offer full refunds. However, if there is a fit issue, we offer an alteration credit or will remake the garment if the error was on our part.
Can I request specific design customizations not listed on the site?
Absolutely. Addicted Bespoken prides itself on true customization. If you have a specific lapel style, lining, or button preference not shown, please contact our design team via email.
What types of fabrics do you use for your suits and blazers?
We source premium wool blends, linens, and velvets from reputable mills. Each product description contains specific details regarding the fabric weight and composition.
Do you offer worldwide shipping?
Yes, we ship our bespoke collections globally. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.